The bureaucrats in Uttar Pradesh are in for a surprise as they are now being schooled how to give full respect to visiting public representatives. If any MP or MLA comes to the office, then the administrative officer will have to get up from his seat and greet them with folded hands and ask them for water.
Not only this, but an officer will have now to answer their calls whenever they come. If the officer is busy in a meeting or other work, then he will have to call them back. Failure to follow these guidelines will invite action against the errant officers and employees under the ‘Uttar Pradesh State Employees Conduct Rules.’ This is a government order issued by Chief Secretary SP Goyal (IAS:1989:UP) on Thursday.
The Yogi govt is said to have taken a tough stance after continued allegations of neglect by officials were made by public representatives. A similar issue was raised in the Assembly recently where Leader of the Opposition Mata Prasad Pandey also accused officials of not answering phone calls. Following this, Chief Minister Yogi Adityanath took a firm stance on the matter. The government clarified that every official must show due respect to public representatives.
Following assurances from the Yogi government, the Chief Secretary has now issued an order that clearly states that officers will respond to calls from public representatives. They will have to resolve the cases received from them as efficiently as possible. They will then be informed of the action taken.
Interestingly, the Chief Secretary cited 15 such govt orders issued so far in this regard but despite the issuance of so many orders, complaints continue to be received regarding non-strict adherence to protocol with MPs and MLAs.
The Chief Secretary clearly stated that if such cases arise again, strict action will be taken against the concerned official.
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