CBIC launches nationwide Behavioral Sensitization Program to train 35,000 officials

The CBIC Chairman Sanjay Kumar Agarwal (IRS-C&IT:1988) has launched a nationwide rollout of Behavioral Sensitization program in CBIC during Karmayogi Saptaah/National Learning Week. The program has been kicked off with 52 batches across all 32 zones of CBIC.

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The CBIC Chairman Sanjay Kumar Agarwal (IRS-C&IT:1988) has launched a nationwide rollout of Behavioral Sensitization program in CBIC during Karmayogi Saptaah/National Learning Week. The program has been kicked off with 52 batches across all 32 zones of CBIC.

The aim of this initiative is to enhance the capabilities of its approximately 35000 officials including Inspectors, Superintendents, Assistant Commissioners, and Deputy Commissioners, through a Behavioral Sensitization Training Program. An external knowledge partner has been engaged to assist in designing and implementing the program, ensuring that the training is comprehensive and impactful.

Additionally, the involvement of all zones, along with NACIN and ZTIs, is key to the successful execution of this initiative. By focusing on behavioral skills and sensitivity, the program seeks to promote more responsive and empathetic approach to governance, leading to improve service delivery and public interactions. This effort highlights CBIC’s commitment to ongoing professional development and the effective implementation of policies that align with the broader goals of the Karmayogi initiative.

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